FAQ

1. What is your return policy?

 

We do not accept returns. However, we offer exchanges for a different size, color, or another item of equal or greater value within 14 days of receiving your order. The item must be in its original condition with tags attached.

 

2. How long does shipping take?

    •    U.S. Domestic Shipping: 5-7 business days (Standard) / 2-3 business days (Express).

    •    International Shipping: 7-14 business days (varies by location).

    •    Orders are processed within 2-4 business days before shipping.

 

3. Do you ship internationally?

 

Yes! We ship worldwide. Please note that international customers are responsible for any customs duties or import taxes.

 

4. How can I track my order?

 

Once your order is shipped, you’ll receive a confirmation email with a tracking number to monitor your shipment.

 

5. What if I received a damaged or incorrect item?

 

If you receive a defective or incorrect item, please contact us within 48 hours of delivery at [your email] with photos, and we’ll make it right.

 

6. Can I change or cancel my order after placing it?

 

Orders cannot be canceled once placed. If you need to make changes, contact us immediately, and we’ll do our best to assist if the order hasn’t been processed yet.

 

7. Do you offer free shipping?

 

Yes! We offer free standard shipping on all U.S. orders over $150.

 

8. What payment methods do you accept?

 

We accept all major credit cards, PayPal, Apple Pay, and other secure payment options available at checkout.