Store Policy

At GINEVRA Street Wear, we are committed to providing high-quality products and excellent customer service. Please review our store policies below.

Order Processing

• All orders are processed within 2-4 business days after payment is confirmed.

• Orders placed on weekends or holidays will be processed on the next business day.

• Once an order is placed, it cannot be canceled.

Payment Methods

We accept the following payment methods:

• Major credit/debit cards (Visa, Mastercard, American Express, Discover)

• PayPal

• Apple Pay

• Other secure payment options available at checkout

Shipping & Delivery

• We offer domestic and international shipping with tracking.

• Free standard shipping is available for U.S. orders over $200.

• Customers are responsible for providing the correct shipping address. We are not liable for lost or misdelivered packages due to incorrect information.

Exchange Policy (No Returns Allowed)

• We do not accept returns but offer exchanges within 14 days of delivery.

• Items must be unworn, unwashed, and in original condition with tags attached.

• Exchanges are subject to stock availability. If the requested item is unavailable, store credit will be issued.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at ginevrastreetwear@gmail.com with photos. We will resolve the issue as quickly as possible.

Customs & Duties (International Orders)

• International customers are responsible for any customs duties, taxes, or import fees

Shipping delays due to customs processing are beyond our control.

Privacy & Security

Your privacy is important to us. All transactions are secure, and we do not store or share your payment details.

For further questions, contact us at ginevrastreetwear@gmail.com

Thank you for shopping with GINEVRA Street Wear!

Payment Methods